After Sales
Shrijee After-Sales Service
Shrijee backs its world-class products with a world-class after-sales service infrastructure to insure optimum utilization and trouble-free operation to achieve highest product performance levels. This in-depth customer focus has been at the core of our service platform-
Service Support
- On-site product installation with detailed training package
- Quick single phone-call access to customer-service executive for prompt customer feedback response
- Wide network of service centers at key locations with adequate spares & internationally trained technicians equipped for rapid trouble-shooting
- Service vans deployed near customer sites for immediate response to maintenance calls
- Regular customer updates for Shrijee’s latest product applications and innovations for product enhancement through organized customer meets and service camps
Spare Parts
- Stringent quality standards maintained for genuine parts and accessories
- Streamlined warehousing operation in Ahmednagar & Chennai connected with a defined supply-chain to maintain spares accessories stock at service centers
- Economically priced spares to reduce cost-burden on maintenance
Training
- Qualified & internationally trained technicians
- Shrijee’s world class training program includes thorough classroom training along with hands-on field practice & coaching
- Shrijee expert team of teachers extends the same training methodologies and standards to customer staff as well as dealer teams through multi-media presentations, instruction literature, classroom and field coaching
